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First try to resolve the issue yourself by looking for a resolution described below. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. Support for this issue is available either by self-service or paid support options. Quickbooks desktop app opens and after sign in is a blank screen.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Resolution for Issue 'Quickbooks desktop app opens and after sign in is a blank screen.' available: Yes (Solved). I’ll be here and ready to help however I can. If you have other concerns about the QBO desktop app, let me know. Once they gather all the necessary information, they will be able to look further into this and get a permanent fix. However, we’ll need to report this issue back to them so they can track if there are other affected users. In case a blank screen still appears, then we’ll need to let our back end team know this issue is reoccurring. Then, close and re-open the app and try signing in again. Simply click Help and select Reset App data. It can misbehave when it’s overloaded with information, especially when the app pull its content from a website that updates oftentimes.Īs an additional step with what you’ve initially performed, let’s try clearing the cache in the QBO desktop app. The cache takes up space in the computer’s memory. As I checked my resources, this issue has already been tagged as closed and resolved.Īs you’re using the app, it starts storing files in the cache. Our back end team has done their investigation and already came up with a fix. There have been reports that some of the users are getting a blank screen after logging into the app. I’m here to update you about the status of this issue with the QBO desktop app.
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